TRIPADVISOR CERTIFICATE OF EXCELLENCE
The TripAdvisor Certificate of Excellence honors select accommodations, attractions, and restaurants that consistently demonstrate a commitment to hospitality excellence.
TripAdvisor uses a proprietary algorithm to determine the Certificate of Excellence honorees that takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as a business’s tenure and ranking on the Popularity Index on the site. To qualify for the Certificate of Excellence, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
TRIPADVISOR TRAVELLERS' CHOICE 2019 – THE BEST 25 RESORTS ALL INCLUSIVE IN MEXICO
Established in 2002, Travelers' Choice awards are the highest honor TripAdvisor can bestow. The only travel industry awards based on millions of reviews and opinions from travelers around the world, these annual awards reflect "the best of the best" for service, quality, and customer satisfaction, from hotels and accommodations to destinations, attractions, and even brands and products.
Travelers' Choice award winners are selected annually based on feedback from millions of TripAdvisor members. Travelers' Choice awards single out not just popular choices, but truly exceptional ones that keep travelers coming back.
GOLDEN APPLE AWARD
Marival® Distinct Luxury Residences is honored to have been recognized for the eight consecutive year with the Golden Apple Award. This prestigious award is based on the comments and overall rating of guests’ experiences by travelers who have visited Marival® Distinct Luxury Residences and traveled with Apple Vacations each year.
4 DIAMONDS AAA
Marival® Distinct Luxury Residences is certified as 4-Diamond Hotel awarded by the American Automobile Association (AAA) to hotels and restaurants in the US, Canada, Mexico and the Caribbean. This certification ensures that our hotel offers the highest standards of luxury quality, and world-class service.
The 4-Diamond Category of Marival Residences; offers luxurious and elegant accommodations, amenities, high-class facilities, and higher inclusions; hospitality at the highest level, service, and personalized customer service. Come to Marival® Distinct Luxury Residences and discover this 4 Diamond experience, you will be pampered in luxury, your home at paradise.
This RCI award is a global recognition of quality and service. This category rewards the RCI-affiliated developments that are all-inclusive and considers various scores and factors: RCI Gold Crown, ranking on TripAdvisor, ratings of the RCI members in reference to food and beverage of the complex, the Excellence in Service recognition and at least would have 4 diamonds of the AAA.
RCI GOLD CROWN
The RCI award proudly recognizes outstanding commitment, quality of services and facilities. This Plaque is awarded to those resorts that meet the standards in the scores provided by members. Many processes are taken into account such as check-in, check-out, hospitality, customer service, facilities, maintenance and concierge service.
DISTINTIVO H – HALLMARK
Marival® Distinct Luxury Residences is certified at 100% with the “H” Hallmark for 2017. This document guarantees that all our consumer centers meet the health and hygiene standards set by the Tourism Ministry; obtaining the highest standards in food handling (reception, temperatures, storage, and preparation); as well as the necessary requirements in cleanliness of areas, management of chemicals, wastes, pest control, and sanitation.
Marival® Distinct Luxury Residences has 4 ½ stars recognition from Expedia, who consider various factors:
*Decoration and lobby furniture.
*Amenities customarily include fine-dining restaurants (occasionally award.
*Personalized service aims to anticipate guest needs.
*Guestrooms typically feature premium hardwood furniture, luxurious bedding with triple sheeting, and large bathrooms with separate bathtubs and showers, and materials such as granite or marble.